The Bottom Line: WE DO NOT rent, sell, or otherwise disclose your personal information to third parties, except in the very limited circumstances set out below.
What personal information do we collect when you download a document or request information?
If you request information about the Massimo Group® Program, you will be asked to supply the following information:
How do we use and store the above personal information you provide to us when you request information, register an account, and/or order online?
We will maintain your personal information in a secure database. We do not use the information in the database for any purposes other than facilitating your future orders, or to permit us to notify you of products, services, consulting and coaching services, and features offered by Massimo Group®.
We do not store your credit card numbers or expiry dates in our database. Consequently, each time you choose to purchase an item, your name and shipping address will be pulled from the database, but you will have to re-enter your credit card information to complete the order.
How do we use the above personal information collected during the contact us process?
We use the personal information you provide us in order to place you in the consulting and coaching services most appropriate for you. By using your information in this way, we ensure that you get the most benefit out of your participation in our consulting and coaching services.
Your contact information also allows us to keep in contact with you regarding your progress through the consulting and coaching services, as well as permits us to notify you of relevant new products, services, and features offered by Massimo Group® our consulting and coaching services and/or via our public or client websites.
Opting out of receiving communications from us
If you do not wish to receive communications from Massimo Group®, you can opt out of receiving such communications by either following the instructions in each such communication or by contacting the Massimo Group® Privacy Office (email address below) at any time. It may take up to ten days to process a request received by email or telephone, and six to eight weeks to process a request received by mail.
If you change your mind and would like to start receiving communications from us again, you can do so by emailing us at firstname.lastname@example.org.
Our policy regarding sharing and accessing your personal information
Massimo Group® does not sell, trade, or otherwise transfer the personal information you provide to us to third parties. We may allow authorized third party service providers access to your personal information to perform services on our behalf. Our service providers are required to provide privacy protection comparable to ours and to limit their use of such information to providing services on our behalf. These service providers may be in another country and the personal information may be subject to disclosure in accordance with the applicable laws of that jurisdiction, which may create a different privacy regime from your country of residence.
Our policy regarding the disclosure of personal information
In very limited and exceptional circumstances, privacy law permits the use or disclosure of personal information without an individual’s consent. For example, consent is not required if personal information is used or disclosed in an emergency that threatens an individual’s life, health, or security. In such cases, we may have to use or disclose your personal information without your consent.
Transfer of personal data overseas
Given that the Internet is a global environment, using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. Personal information may be stored in servers hosted in countries outside the United States. As such, your personal information may be subject to the laws of other countries, where the data protection and other laws may not be as comprehensive as those in the United States. Personal information may be disclosed in response to inquiries or requests from government authorities in the other countries in which we operate.
Therefore, by browsing our website and communicating electronically with us, you acknowledge and agree to our processing of personal data in this way.
Retention period of personal information
We retain personal information collected from you when you request information, register an account, apply for a consulting and coaching services, and/or order a product online for a period of 15 years thereafter.
We retain this information for the following reasons:
Our website uses per-session cookies, which are commonly used tools to facilitate the exchange of information between your browser and our server. These cookies allow us to present, and you to view, certain graphic elements on the website.
The per-session cookies do not provide our website with access to anything else on your system, including private information about you. Our website can only retrieve the per-session cookie.
You can set your browser to detect and reject cookies by taking the following steps. However, please note that if you choose to reject cookies, you will not be able to view all graphic elements on our site.
For Internet Explorer:
For Firefox, Safari, and other Mozilla-based browsers:
The information we are collecting includes:
The information is collected by the server in an aggregate format so that we can assess those pages that are most frequented by visitors of our site. We do not link this information with the identity of any visitor to our website, to any of the information you voluntarily provide when you visit our site, or when you become a participant in the Program. Accordingly, Massimo Group® will treat any information shared between your browser and our server as non-personal information.
Some information about the use of third-party links on our website
Our website may contain links to other websites. Please note that when you click on one of these links, you will be leaving our website and entering another website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. Including a link to a third party website on our website does not mean or imply that Massimo Group® endorses the third-party website.
Massimo Group® takes all feasible and reasonable precautions to protect the personal information that we collect from you. Every staff member must sign a Confidentiality and Non-Disclosure Agreement wherein he/she agrees not to improperly use and/or disclose any personal information about clients or other individuals who have contacted Massimo Group®. Also, your personal information is retained in a secure database, which is only accessible by password and is protected by the use of firewalls.
Consulting and coaching services sessions monitoring
Massimo Group® may monitor and record your consulting and coaching services session for quality assurance and staff training purposes. These recordings are voluntary and you are not required to participate in them.
By using the website, you consent to our collection and use of non-personal information such as cookie information.
Individual access to your personal information
If you wish to have access to the personal information that we retain on file, or if you wish to correct, update, or delete any information on file, please call 1.800.517-5542, ext. 104, or email email@example.com.